How Privacy Policy Applies to Wallet Records
Our Privacy Policy covers details collected when you create an account, complete phone verification, sign in, contact support or use payment routes shown in your cashier. We may record a DANA, OVO, GoPay or QRIS transaction reference, its status and the account action connected with it,
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so we can investigate a missing receipt without asking for your full wallet password. We also process device, browser and security events to protect account access. Bank transfer and virtual account references may be retained for reconciliation. Where local law permits, we use this data for
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account administration, security, payment checks and legal requests, not for unrelated purposes. Access eligibility depends on local law, and you can contact us through the routes below to ask about your records or request a correction.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.